LEGAL REFERENCE

Your Data Stays Yours

We built bandartaruhan around your privacy. Every account detail, every transaction through DANA, OVO, GoPay or QRIS, and every session you log into is protected by encryption and...

Encrypted TransactionsQRIS ProtectedAccount Privacy FirstData TransparencyYour Control
bandartaruhan Your Data Stays Yours

How We Collect and Use Your Data

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

HELP CHANNELS

Privacy Questions? We're Here

Email Support Send privacy concerns to our data team at...
Account Settings Review and update your personal information anytime in...
Data Requests Need a copy of your data or want...
REVIEW SIGNALS

Why Your Privacy Matters to Us

Encryption Standard

All data in transit and at rest uses TLS 1.3 encryption. Your payment details and account credentials are never stored in plain text on our servers.

Regular Audits

We conduct quarterly security audits with independent third parties to verify our systems meet international privacy standards and detect vulnerabilities early.

Payment Partner Vetting

DANA, OVO, GoPay and QRIS integrations are audited annually. We only work with payment providers that meet our encryption and data-handling requirements.

Staff Access Controls

Only authorised team members can access your data, and only when needed to resolve your support request. All access is logged and reviewed monthly.

Incident Response

If a breach occurs, we notify affected users within 24 hours with clear steps to secure your account and details of what information was exposed.

Policy Updates

When we change this policy, we email you 30 days in advance. You can review changes and decide whether to continue using bandartaruhan.

Privacy Across Our Platform

Live Casino Tables
Your session data and table history are encrypted. We don't track which games you play or sell that data to third parties.
Slot Lobbies
Slot session logs are stored securely and deleted after 90 days unless you request longer retention for account history.
Sportsbook Markets
Your betting history and market preferences stay private. We use this data only to personalise your lobby view, never to profile or sell.
Payment Processing
DANA, OVO, GoPay and QRIS transactions are processed through encrypted channels. We store only transaction IDs and amounts, not your payment credentials.
Account Verification
Identity verification data is stored separately from your gaming activity. We delete verification documents after 12 months unless law requires longer retention.
Email & SMS
We send account alerts and promo updates only to addresses you've confirmed. You can opt out of marketing emails anytime in your settings.
Cookies & Tracking
We use cookies to keep you logged in and remember your lobby preferences. No third-party trackers follow you across the web.
PLATFORM SNAPSHOT

What This Policy Covers

Account Security We explain how we protect your login credentials, two-factor authentication...
Payment Data Details on how DANA, OVO, GoPay and QRIS transactions are...
Third-Party Sharing We list exactly which partners can access your data —...
Your Rights You can request a copy of your data, correct inaccuracies...
Data Retention We keep your account data for as long as your...
Policy Changes When we update this policy, we notify you 30 days...

Privacy Policy Questions

We delete your account data within 30 days of closure. Transaction records are retained for seven years to comply with Indonesian financial regulations, but are not linked to your personal identity.

Yes. Email [email protected] with your account email and we'll send you a complete data export within 14 days. This includes your profile, transaction history and any notes from support interactions.

No. We never sell your personal information. We share data only with payment processors (DANA, OVO, GoPay, QRIS partners) and fraud-detection services, and only the minimum needed to process your transactions securely.

No. We store only transaction IDs and amounts. Your actual payment credentials are held by QRIS, DANA, OVO and GoPay directly. We never see or store your wallet passwords or card numbers.

We notify all affected users within 24 hours with details of what was exposed and steps to secure your account. We also file a report with Indonesian authorities and work with law enforcement to investigate.

Yes. Every marketing email includes an unsubscribe link. You can also disable marketing notifications in your account settings. We'll stop sending promotional content within 48 hours.

No. We use cookies only to keep you logged into bandartaruhan and remember your lobby preferences. We don't place tracking pixels on other sites or sell your browsing data to advertisers.